The videos have audio when played on my smartphone, but not on my computer. What might be the reason?

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• Is Magellan Dashcam capable of recording audio along with the video?

  The DVR can record audio with its built-in microphone. Audio can be accessed by removing the SD card and connecting it to a computer.

• Does Magellan Dashcam have the capability to record audio along with video footage?

  The dashcam has a built-in microphone to record audio, providing more context to video footage. Audio recording can be turned off for privacy if needed.

• When I watch the dashcam recordings on my computer, why aren’t the speed and G-sensor features displayed?

  The device may be unable to obtain a GPS fix. Please ensure it has access to a proper GPS signal. If it cannot acquire a fix for an extended period, we recommend restoring the device to factory settings or updating the firmware and trying again. If ...

• Why does downloading previews from the smartphone to the SD card take so much time?

  Due to Wi-Fi transfer limitations, playback may stop and resume frequently. Remove the SD card and check the recordings on a PC.

• How effective is Magellan Dashcam at recording videos in low-light or night conditions?

  HDR-enhanced models can record clear images even in low-light conditions.