Dear Valued Customer,
We’re thrilled to announce that starting September 15,
2025, we will offer dedicated phone support for our Dashcam product line in the
U.S. This new service ensures you have direct access to our expert team for all
your Dashcam inquiries.
Service Details:
- Launch Date: September 15, 2025
- Service Hours: 8 AM - 5 PM (PST)
- Contact Number: +1-888-646-0096
Please note that our phone support service is exclusively available for Magellan Dashcam (DVR) products.
For
your convenience, please refer to the correct support channels for your
product. Our team will be happy to assist you through the appropriate channel.
- Magellan TRX Products
Phone: +1-877-255-4161
- Magellan RoadMate and Other Devices
Support available via email only
- Mio DVR Products
Support available via email only
Thank you for choosing Magellan. We look forward to
delivering excellent support and helping you maximize your Dashcam experience.
Warm regards,
Magellan Dashcam Global Service