The front camera is not recording or visible when I turn on the engine. What could be the problem?
First, ensure that the camera placement is correct. If the placement is not the issue, proceed by updating the firmware of the device. In case you notice condensation droplets on the lens, it might be a sign of moisture buildup. If these droplets do not evaporate after some time, it is advisable to send the device for repairs.
To further troubleshoot the problem, follow these steps:
Check if the LED on the car charger is lit green. If the LED is not lit, it indicates that the car charger is faulty and needs to be replaced with a new one.
Inspect the car charger port for any signs of damage, deformation, or rust. If any of these issues are present, the device should be sent back to the manufacturer for repairs.
Attempt to turn on the dashcam without inserting the SD card. If the device powers on normally, proceed by formatting the SD card before reinserting it. If the device still fails to power on after formatting the SD card, try using a new SD card.
Lastly, download and install the advanced firmware update for your specific model. You can find the appropriate firmware by visiting the Download Center on the official Mia MiVue website and selecting your model, then following the instructions for the advanced firmware update method.
By first ruling out any issues with the memory card, you can determine if the problem lies with the device itself. If the memory card is not the source of the issue, it is likely that the device requires further inspection and potential repairs.
Following these steps should help you troubleshoot and resolve common issues with your Mia MiVue dashcam. If problems persist, please contact customer support for further assistance.